Privacy Policy

Last updated: October 20, 2026

This policy explains what personal information VYG Wear Store, doing business as Voyagelabwear, collects when you visit https://voyagelabwear.com or place an order, how we use it, who we share it with, and the choices you have. We only ask for what we need to get your order on its way.

Information We Collect

Information you give us

• Your name and email address
• Phone number, if you choose to provide one at checkout
• Billing and shipping addresses
• Order history and details of your purchases
• Messages you send to our support team

Information collected automatically

• IP address, device type, browser and operating system
• Cookies and similar technologies
• How you use the site, such as pages viewed, products viewed and searches

How We Use Your Information

• To process payments, pack and ship your orders, and send order and shipping updates
• To answer your questions and handle returns
• To power product search on our site
• To understand how the site is used and improve it
• To show relevant ads and measure how they perform
• To prevent fraud and meet our legal obligations
• To send marketing emails, if you have chosen to receive them

Who We Share It With

We work with a small number of trusted partners who help us run the store:

• PayPal processes payments.
• DigitalOcean Spaces stores files and images.
• OpenAI powers product search on our site.
• Telegram delivers new-order notifications to our team.
• Our email service provider (SMTP) sends order confirmations and other emails.
• Shipping carriers (USPS, UPS, FedEx, DHL) deliver your packages.
• Google Analytics and Google Ads use cookies for site analytics and advertising.

Data categories and recipients

Selling and Sharing

We do not sell your personal information for money. However, advertising and analytics cookies from Google Ads and Google Analytics may be considered "sharing" for cross-context behavioral advertising under the California Privacy Rights Act (CPRA) and similar state laws. You can opt out at any time on our Do Not Sell or Share My Personal Information page.

Your Privacy Rights

We extend the following rights to all customers in the United States:

• Know what personal information we collect and how we use it
• Access a copy of your personal information
• Delete personal information we hold about you
• Correct inaccurate personal information
• Opt out of the sale or sharing of your personal information
• Non-discrimination: we will never deny service, charge different prices or offer a lower level of service because you exercised your rights

Depending on your state, you may also have the right to data portability and to opt out of targeted advertising and profiling.

How We Handle Requests

• Opt-out requests are completed within 15 business days. No identity verification or account is required.
• Other requests (know, access, delete, correct, portability) are answered within 45 days. If we need more time, we may extend this by another 45 days and will let you know.
• Appeals: if we decline your request, email us with the subject line "Privacy Appeal". We will respond within 60 days. If you still disagree, you may contact the Attorney General of your state.
• Authorized agents may submit a request on your behalf with signed written permission from you.

Children's Privacy

Our site is not directed to children. We do not sell or share the personal information of anyone under 16 without prior opt-in consent: consumers aged 13 to 15 may consent for themselves, and a parent or guardian must consent for children under 13.

Sensitive Information

We do not collect or use sensitive personal information to infer characteristics about you, so we do not offer a "Limit the Use of My Sensitive Personal Information" link. Card data is handled by PayPal.

Marketing Emails

Every marketing email includes an unsubscribe link. Unsubscribing does not stop transactional emails, such as order confirmations and shipping updates.

Data Retention and Security

We keep personal information only as long as we need it for the purposes described above or as required by law. Our site is served over an encrypted SSL connection, and we use reasonable safeguards to protect your information, but no method of transmission or storage is completely secure.

Submit a Privacy Request

Email [email protected] with a subject line that describes your request (for example "Data Deletion Request" or "Do Not Sell or Share"), or use the form below.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of the page shows when it was last revised.